Privacy Policy

1. Overview

777xx Casino ("777xx," "we," "us," or "our") operates the online gaming platform accessible at 777xx.one, providing casino games, sports betting, bingo, live dealer services, and related entertainment services primarily to players in the Philippines. In delivering these services, 777xx processes personal data about registered users, prospective users, and visitors to the platform.

This Privacy Policy applies to all personal data collected by 777xx through the platform, including during account registration, identity verification, payment processing, game play, customer support interactions, and marketing communications. It also applies to data collected through any associated mobile applications and digital touchpoints operated by 777xx.

We encourage you to read this policy in full. If you have any questions about how 777xx handles your data, the contact details for our Data Protection Officer are provided in Section 14.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 777xx Casino is the Personal Information Controller in respect of the personal data of its registered users and platform visitors. As Personal Information Controller, 777xx determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

Contact details for data-related enquiries and the designated Data Protection Officer are provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 Data You Provide Directly

777xx collects the following categories of personal data that you provide directly during registration, verification, and use of the platform:

3.2 Data Collected Automatically

When you access and use the 777xx platform, certain technical and behavioural data is collected automatically:

• Device identifiers (device type, operating system, browser type and version);
• IP address and approximate geographic location derived therefrom;
• Session data (login timestamps, session duration, pages visited);
• Game activity data (game titles accessed, bet amounts, game outcomes, session history);
• Cookie identifiers and similar tracking technologies (see Section 9).

3.3 Data From Third Parties

777xx may receive personal data about you from third-party sources including payment processors (to confirm transaction status), KYC verification service providers, and fraud prevention databases, where such data is necessary to operate the platform and comply with legal obligations.

4. How We Use Your Personal Data

777xx processes your personal data for the following purposes:

777xx does not use your personal data for purposes incompatible with those stated above. Where a new processing purpose arises, we will notify you and, where required by law, seek your consent before proceeding.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 777xx processes your personal data on the following legal bases:

• Contractual necessity — Processing required to establish and perform our agreement with you, including account management, payment processing, and delivery of gaming services;
• Legal obligation — Processing required to comply with applicable law, including KYC/AML obligations under the Philippine Anti-Money Laundering Act (AMLA), PAGCOR regulatory requirements, and the Data Privacy Act;
• Legitimate interests — Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where such interests are not overridden by your data protection rights;
• Consent — Processing for optional purposes such as marketing communications, where you have provided freely given, specific, informed, and unambiguous consent.

6. Data Sharing & Third Parties

6.1 Service Providers

777xx engages third-party service providers who process personal data on our behalf as Personal Information Processors. These include payment processing providers (GCash / GXI, PayMaya, banking partners), KYC and identity verification providers, cloud infrastructure providers, and fraud detection services. All such providers are contractually required to process data only as instructed by 777xx and to implement appropriate security measures.

6.2 Regulatory and Law Enforcement Disclosure

777xx may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent government authorities where required by law or in response to a lawful order. Such disclosures will be limited to the minimum data necessary to comply with the relevant legal obligation.

6.3 No Sale of Personal Data

777xx does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data shared with third parties is limited to what is necessary for the operational purposes described in this Policy.

7. Data Retention

777xx retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active account data — Retained for the duration of the account and a minimum of five (5) years after account closure, in compliance with AML record-keeping requirements;
• Transaction records — Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents — Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Support communications — Retained for two (2) years from the date of the interaction;
• Marketing consent records — Retained until withdrawal of consent plus one (1) year for accountability purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.

8. Security Measures

777xx implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 777xx platform;
• Encrypted storage of passwords using industry-standard hashing algorithms; passwords are never stored in plain text;
• Two-factor authentication (2FA) availability for all accounts;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of platform infrastructure;
• Incident response procedures compliant with the NPC's mandatory data breach notification requirements under the Data Privacy Act.

9. Cookies & Tracking Technologies

The 777xx platform uses cookies and similar tracking technologies to operate essential platform functions, maintain your login session, and improve your experience. The following categories of cookies are used:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the 777xx platform. For more information on managing cookies, consult your browser's help documentation.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 777xx:

• Right to be informed — You have the right to be informed of the nature, extent, and purpose of the processing of your personal data;
• Right of access — You have the right to request a copy of the personal data we hold about you;
• Right to rectification — You have the right to request correction of inaccurate or incomplete personal data;
• Right to erasure or blocking — You have the right to request deletion or blocking of personal data that is no longer necessary for the purpose it was collected or where processing is unlawful, subject to retention obligations under applicable law;
• Right to data portability — You have the right to obtain your personal data in a structured, commonly used format where technically feasible;
• Right to object — You have the right to object to processing based on legitimate interests, including direct marketing;
• Right to damages — You have the right to claim compensation for damages suffered as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all requests within thirty (30) days in accordance with the Data Privacy Act. Where a request cannot be fulfilled, we will provide a written explanation of the reason.

11. Minors

The 777xx platform is strictly restricted to individuals aged twenty-one (21) years and above in compliance with PAGCOR regulations. 777xx does not knowingly collect personal data from persons under the age of 21. If 777xx becomes aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account closed.

If you are a parent or guardian and believe that a minor has registered for a 777xx account, please contact our support team immediately via live chat or at the email address in Section 14 so that we may take prompt corrective action.

12. Cross-Border Data Transfers

Some of 777xx's service providers operate infrastructure or processing facilities outside of the Philippines. Where personal data is transferred to a country outside the Philippines, 777xx ensures that such transfers are made only to countries or recipients that provide an adequate level of data protection, or that appropriate safeguards are in place (such as contractual data protection clauses) in accordance with the requirements of the Philippine Data Privacy Act and the regulations of the National Privacy Commission.

13. Amendments to This Policy

777xx reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via in-platform notification or email to the address on file prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the 777xx platform after the effective date of any amendment constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact & Data Protection Officer

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 777xx, please contact our designated Data Protection Officer:

• Live Chat: Available 24/7 within the 777xx platform (fastest response)
• Email (DPO): [email protected]

If you are not satisfied with our response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC's complaint process is available through official government channels.

For responsible gaming concerns, please refer to the 777xx Responsible Gaming page.